Mobile roaming charge protection for travellers comes into force, July 2010

From 1 July 2010 consumers no longer need to worry about accidentally running up huge bills when they connect to the internet using mobile networks via a phone or computer when abroad in the EU. Thanks to the EU’s roaming rules, from 1st July travellers’ data-roaming limit will be automatically set at €50 excluding VAT (unless they have chosen another limit - higher or lower).

Operators will have to send users a warning when they reach 80% of their data-roaming bill limit. The operator will have to cut off the mobile internet connection once the limit has been reached, unless the customer has indicated they want to continue data roaming that particular month. In addition, maximum wholesale prices for data roaming will fall from €1 to 80 cents per MegaByte. The maximum price for making a roaming call will be cut to 39 cents per minute (excluding VAT), instead of the current 43 cents, while receiving a call will cost a maximum of 15 cents per minute (excluding VAT), instead of 19 cents. The cost of making and receiving calls when abroad in the EU will now be 73% cheaper than in 2005, when the EU first started to tackle excessive roaming charges.

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